FAQ
How Does it Work?
Rural 4G uses a 5G or LTE signal to establish the internet connection. In most cases you only need the 5G/LTE Gateway to get the service. However, our recommendation is to check the coverage and tower proximity for your service address to determine service quality prior to the placing order.
Where is the service available?
In most cases, you would only need the 5G or LTE Gateway. However, we recommend having our team analyze the network coverage for your service address to determine if an LTE antenna or a signal booster kit is would be helpful or recommended.
Can I stream video with this service?
Yes! You can stream video in up to 4K on 5G and up to 1080 resolution on LTE. There are no data caps or usage limits for video streams.
What equipment will I need to get started?
In most cases, you would only need the 5G/LTE Gateway. However, we recommend having our team analyze the network coverage for your service address to determine if an 5G/LTE antenna or a signal booster kit is would be helpful or recommended.
What kind of speeds can I expect?
Because the service is based on wireless 5G/LTE connection, speeds vary based network coverage, tower proximity, and network traffic. While we don’t guarantee speeds, we can check different network parameters for your service address to estimate the service quality prior to you placing your order.
Will it work for online gaming?
The service runs off of a 5G/LTE connection so the latency response (typically ~10ms on 5G and <75 ms on LTE ) is ideal for most gaming applications.
Is there a service contract?
No. The service is offered on a month to month prepaid basis with automatic renewal. You can cancel the service at anytime without incurring a cancellation/termination fee.